Self-Servicing Interviews
For our Professional and Premium ATS clients, there is the option to enable self-servicing interviews with your system. This feature allows for you to select specific date and time slots for candidates to select to attend their interview, and the confirmation emails are then sent once the candidate has selected their date and time slot.
To use the self-servicing interview feature:
Highlight the candidate(s) that you would like to proceed to interview stage:
Confirm and select the Interviewer(s) for the role and then press Next:
On the Confirm Time / Date tab, select Self Service Interviews
Confirm the duration of the interviews by using either the slider, manually entering the time or the up and down arrows:
You can decide on what time the first interview slot can start at and the last interview slot can finish.
Confirm the date of interview which can be selected from the calendar:
Select the time slots that you would like to make available for candidates to choose:
Click on the 
button to add further date and time slots.
You will then be asked to confirm if the same location is going to be usd for all of the interviews. If it is then move the slider to Yes and confirm the interview location. Select if the interview is going to be a face to face or telephone interview and then if a telephone interview, confirm the number you will contact the candidate on, or if a face to face interview, confirm the location of the interview.
The Communication tab will then allow you to send confirmation emails to the interviewers and candidates. At the bottom of the page there will be an additional email option called “Self Service Notification Email to Your Candidate(s)”
This email is sent to the candidate with a link for them to click on to select their interview slot:
When the candidate clicks on the link, they are taken to a screen to select their date and time slot:
After the candidate has selected their date and time slot, they are informed that this has been successfully submitted, and the confirmation emails are then sent to the candidates and interviewers.
The confirmed interview slot will then show in the Interview Calendar, and the time slot will be highlighted green to show the candidate has confirmed this slot:
Please note: The self-interview feature works as an independent feature. The slots that are booked are just for that type of interview for that role, they are not shared between different instances of interviews.
Created 4 years ago by Jamie Denny
Updated 2 years ago by Jamie Denny